You have reached myCMHA Portal
Registered CMHA Tenant Heads of Household (HOH) can use this portal to perform voucher management actions, usually with quickest response times.
Landlord actions will soon be added to this portal.
Please identify yourself using one of the buttons below.
Tenant Head of Household
Collection and disclosure of information: To ensure we are able to communicate effectively with visitors to our website, we collect some information that can be directly associated with a specific person. We call this "Personal Information," and it includes, by way of illustration, names, addresses, telephone numbers and email addresses. We collect Personal Information from eligible individuals who affirmatively request to receive email or other services from us. We collect this Personal Information in order to provide these eligible individuals with timely information via email regarding events, resources and issues. It is our general policy not to make Personal Information available to anyone other than our employees, staff, and agents.
In certain instances, the website collects Personal Information, uses electronic signatures and accepts supporting document uploads from users in order to render services to eligible individuals. Proceeding means that the users also agree to being contacted by CGI using their registered email ID and/or phone number.
Browser information collected on the website: We log IP addresses, which are the locations of computers or networks on the Internet, and analyze them in order to improve the value of our site. We also collect aggregate numbers of page hits in order to track the popularity of certain pages and improve the value of our site. We do not gather, request, record, require, collect or track any Internet users' Personal Information through these processes.
Cookies: A cookie is a tiny piece of data stored by a user's browser that helps a website or service recognize that user's unique computer. You can remove or block cookies by changing the settings of your browser. Session specific cookies may be used on CGI to improve the user experience and for basic web metrics. These cookies expire in a very short time frame or when a browser window closes and are permitted by current federal guidelines.
Videos that are visible on CGI are hosted by third parties that may utilize "persistent cookies." Persistent cookies are used by some third party providers to help maintain the integrity of video statistics. These videos are subject to the CGI linking policy described below. If you would like to view a video without the use of persistent cookies, a link to download the video file is typically provided just below the video.
Privacy of our email lists: We maintain email lists to keep interested, eligible individuals informed about important topics, and individuals must affirmatively request to join them. We configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone other than those whom we authorize. However, we are not the author of this software, and are not responsible for any failures in the software to preserve subscriber anonymity.
Security: We maintain a variety of physical, electronic and procedural safeguards to protect your personal information. For example, we use commercially reasonable tools and techniques to protect against unauthorized access to our systems. Also, we restrict access to Personal Information to those who need such access in the course of their duties for us. Your own efforts to protect against unauthorized access play an important role in protecting the security of your personal information. You should be sure to sign off when finished using a shared computer, and always log out of any site when viewing personal information.
Linking: CGI may contain links to websites created and maintained by other public and/or private organizations. CGI provides these links as a service to our users. When users link to an outside website, they are leaving the CGI site and are subject to the privacy and security policies of the owners/sponsors of the outside website(s). Be sure to review the CGI linking policy, which is the same as USA.gov Linking Policy.
CGI and Social Media or Third Party Sites: In addition to CGI’s official website on www.CGI .com, CGI uses social media and third party sites to provide CGI content in a different format that may be useful or interesting to you. When we use these sites, the information we provide is consistent with the intended purpose of the CGI website. No personally identifiable information (PII) may be requested or collected from Social Media sites. Please be aware that the privacy protection provided on social media and third party sites that are not a part of the CGI domain may not be the same as the privacy protection described here.
Changes to this policy: We will revise or update this policy if our practices change, or as we develop better ways to keep you informed about them. You should refer back to this page often for the latest information and the effective date of any changes. If we decide to change this policy, we will post a new policy on our site and change the date at the bottom. Changes to the policy shall not apply retroactively.
If you have any questions or concerns, please contact us at 833-378-2220.